Terms & Conditions:
This document states the terms and conditions of using this site. By using this site and submitting to an order, you are agreeing to the terms and conditions listed below.
Okamana Australia reserves the right to amend this site and the terms and conditions at any time without prior notice.
By registering and placing an order with Okamana Australia, you give us permission to add your contact details to our database so we can send through correspondence that relates to ordering, invoicing, shipping and product reviews & ratings.
You may choose to restrict the collection or use of your personal information by doing the following:
- You can look for the box to opt out of okamana.com using your personal information for marketing purposes.
- You may change your mind at any time and contact us or select an available unsubscribe option.
Pricing:
All default pricing
is stated in Australian dollars (AUD) and is GST inclusive. We offer other
currencies as well (USD, Pound Sterling & Euro). Changing the currency will
change the pricing according to the current exchange rate. Okamana Australia’s
website and store prices are subject to change without notice.
The current price of each product is shown on the website at the time the order
is placed.
The price of products on our website store may differ from prices listed by Okamana Australia on other online platforms e.g., eBay. Products available on sale online may sometimes only be available for purchase from the website and are not available for purchase on eBay or by phone order. Okamana Australia will not price match any product that is available through the Okamana Australia website with the Okamana Australia eBay store price or vice versa.
Okamana Australia reserves to right to amend the prices of any products in the event that a technical mishap significantly affects pricing or pricing mistakes due to human error.
Warranties:
All warranties are supplied by the manufacturer and not that of Okamana Australia. These warranties are offered by the manufacturer, who specify the warranty periods and may vary for each product.
Okamana Australia has no control over manufacturer warranty and repair periods and cannot advise what they will be. Therefore, Okamana Australia has no control as to the time frame. In saying that, Okamana Australia will do all that it can to ensure that it is handled as quickly as possible, updating you through the process. If the faulty item cannot be repaired, a replacement or refund will be offered.
Okamana Australia cannot be held accountable when the faulty item is sent direct, or communications are made, from you to the manufacturer in the need of repair or a replacement.
Promotional Codes:
By using a promotional code, you agree to understanding the terms and conditions stated below. All promotional codes, offers and discounts advertised online are for online use only and are valid for the specified time frame only. All promotional codes are one time use only unless otherwise stated.
All promotional one-time only codes must be used in their entirety in a single purchase. For promotions where one or more items are required to be purchased to receive a discount on a second item, the discount will be applied to the equal or lesser valued item.
Promotions requiring a minimum order amount will not include charges for shipping and credits for gift cards in the overall order amount. Okamana Australia reserves the right to terminate or continue any promotions at its sole discretion. Promotional codes cannot be applied to shipping, for the purchase of egift cards, GST or any other such duties.
If you have reason to exchange or return an item where a promotional code was attached, the promotional code (if expired) cannot be reused for replacement or future orders. A credit/refund will be applied for the promotional price charged only.
Promotional items are only valid while stocks last. Okamana Australia will not provide rain checks on items that have sold out.
Okamana Australia reserves the right to refuse to honour third party websites offering promotional codes on Okamana Australia’s site or store.
Social Media:
Okamana Australia offers special discounts to customers who use the coupon code found on the Okamana Australia Instagram or Facebook account. This promotion is limited to a one time use per customer and excludes clearance items. Shipping is to be paid at the customers expense of the customer. There is no guarantee that this promotion is free of errors and Okamana Australia reserves the right to amend the promotion accordingly.
Hygiene items:
We do not accept returns or exchanges on shaving razors, nail items (e.g., nail cutters, cuticle nippers, nail files, etc), tweezers and pet grooming products.
Typographical Errors:
Okamana Australia reserves the right to refuse or cancel any orders where a product is listed at an incorrect price or with incorrect information due to a typographical error. This can occur even when an order has been confirmed and payment made. In the event that payment has already been made, Okamana Australia will immediately credit the amounts charged.
Copyright:
This site is owned and controlled by Okamana Australia. All operations and content have been trademarked and copyrighted. All text, site design, logos, images etc are the exclusive property of Okamana Australia and cannot be reproduced, modified, copied, uploaded etc for any purposes, unless specified in writing, signed by Okamana Australia.
Any unlawful use of material from this site may breach any copyright, trademark or other related laws and may result in criminal charges.
Liabilities:
Okamana Australia is not liable for any losses or damages incurred as a result of the use of this website or any website linked to or from this website.
Third
party & third-party sites / links
Our website may contain links to other websites. Once you have selected these links to leave our website, okamana.com does not have any control over these other websites.
We cannot be held responsible for your privacy of any personal information provided whilst visiting these websites. These sites are not protected by the terms and conditions of okamana.com.
This document only addresses okamana.com activities from okamana.com servers and does not cover the terms and conditions of other sites, or of companies that okamana.com does not own or control, or the actions of people that okamana.com does not employ or manage.
It is highly recommended that you refer to the
terms and conditions of any website you visit. This also includes links to
social media such as but not limited to Facebook, Twitter, YouTube and Instagram.
Disclaimer:
Professional use only products such as surgical & dental items are to be used by qualified health professionals only.
All products are to be used in accordance to the product manufacturer’s guidelines. No responsibility will be accepted for misuse or incorrect selection of products.
Governing
law:
This agreement shall be governed, construed, and
enforced in accordance with the laws of the state of New South Wales without
regard to its conflict of laws rules.
Order Cancellation:
If you wish to cancel your order, we will be happy to accommodate only if the order has not been packed and/or shipped. In the case that your order has been packed and/or shipped there will be a 20% restocking fee.
Okamana Australia reserves the right to refuse
order cancellation, or a cancellation fee will be charged equal to the actual
cost of shipping to and from the original order destination, in the event that
the order has already been dispatched, and only if we are able to request the
return of the package from the courier company.
Payments:
Payment can be made by credit card through PayPal or Eway. Credit card options include Visa and Mastercard. All payments made by credit card will have a pre-authorisation check to ensure sufficient funds are accessible and to confirm legitimacy of payment method. These funds will be frozen and the full amount charged will be taken out once the order has been despatched.
All credit card payments will state ‘Okamana Australia’ as the receiver of monies taken from this site on your bank statement.
Bank details will be provided when chosen for payment method in the checkout process. They will also be present on the order confirmation that will be sent via email. Please use the order number as the reference when making payment. Shipment of goods will not be made until full payment has been received.
Mobile
Phone Access:
If you access this site, via an application through
mobile phone or tablet, all terms and conditions stated on this page will
apply. This website is currently free of charge; however, your carrier’s rates
and fees will still apply.
Content Submission:
Any personal information that you provide in any content submitted when using our website interactive services like blogs, ratings/reviews and your products recommendations may be displayed on okamana.com, so please consider this before submitting any such content. Please don’t submit any information that you don’t want the whole world to know!
For any further queries, please feel free to contact our legal team at: legal@okamana.com